Case-study

case-study

Nov 19, 2024

Jan 28, 2025

Vocca builds a specialised receptionist for radiology

Vocca builds a specialised receptionist for radiology

Radiology is a complex medical specialty and one that suffers the most from the amount of calls

80%

Calls handled autonomously

50%

Reduction in no-shows

5h

Saved per day

$40k

Saved per year

An AI receptionist built specifically for imaging centers

Radiology clinics face constant pressure: high call volumes, tight appointment schedules, and patients who need clear instructions — fast.

Your reception team is juggling phones, prep instructions, appointment changes, and admin. The result? Long wait times, missed calls, and rising no-show rates.

That’s where Vocca comes in.


A Receptionist That Never Misses a Call


Vocca is an AI receptionist that picks up every call, 24/7, in under two seconds. It’s trained specifically for radiology workflows, so it knows how to:

  • Give fasting instructions

  • Explain how to prepare for a scan

  • Send appointment details by SMS

  • Answer common questions instantly

  • Transfer complex cases to human staff

  • Log every call for full traceability


Whether it’s a patient asking about contrast injections, documents to bring, or how to access the parking — Vocca answers with clarity and consistency.


Seamless to Set Up, Simple to Use

Vocca connects to your existing phone line and booking system (like Doctolib). It adapts to your protocols — not the other way around.

Every week, you receive clear reports: number of calls, handled tasks, booking impact, and patient satisfaction.


What Makes Vocca Different

Unlike generic bots or outsourced call centers, Vocca is:

Specialized – Built for medical imaging

Reliable – Never takes a break, never gets sick

Compliant – GDPR and health-data ready

Flexible – Use it full-time, or combine with human staff


The Impact

  • Up to 80% of calls handled end-to-end

  • Significant drop in no-shows

  • More bookings, less admin stress

  • Happier patients and receptionists


For Clinics That Want to Scale, Smoothly

Vocca isn’t just an AI tool — it’s a way to future-proof your front desk. Whether you run a single location or a network of clinics, it helps you handle more patients, more smoothly.

Curious how it would work in your clinic?

Let’s talk.

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Our AI is made to empower health professionals. Our mission is to automate your patient management and repetitive tasks.

Copyright © 2024. Made by Vocca.

Contact

+33689972379

+13477271717

contact@vocca.ai

50 avenue Raymond Poincaré,

75116, Paris, France

SIRET: 931 119 150 00015

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Ready to streamline operations at your medical center?

Schedule a meeting with us to start leveraging AI in your practice.

Get in touch

Ready to streamline operations at your medical center?

Schedule a meeting with us to start leveraging AI in your practice.

Our AI is made to empower health professionals. Our mission is to automate your patient management and repetitive tasks.

Copyright © 2024. Made by Vocca.

Contact

+33689972379

+13477271717

contact@vocca.ai

50 avenue Raymond Poincaré,

75116, Paris, France

SIRET: 931 119 150 00015

Cookies Parameters

Privacy Policy

Terms & Conditions

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