We started Vocca with a clear mission: to simplify clinic operations and enhance patient care. Phone calls overwhelm clinics, causing long waits, staff burnout, and frustrated patients. Vocca’s AI receptionist tackles these issues by automating calls, scheduling, and follow-ups—saving time, cutting costs, and improving care with ease.
Eliott Hoffenberg - CEO Vocca
35bn
medical appointments each year
70%
patients call their clinics
15%
no-show rates
4h
average time a secretary spends on the phone
Every day, medical clinics around the world are overwhelmed with phone calls. With billions of calls happening annually, clinics face:
• Long wait times, leaving patients frustrated and dissatisfied.
• Burnt-out receptionists, trying to juggle complex admin tasks with repetitive phone duties.
• High costs of external call centers that don’t fully solve the problem.
These challenges affect both patient care and the clinic’s ability to operate efficiently. Many clinics struggle to keep up, leading to lost revenue and missed opportunities to provide better healthcare experiences.
Our Mission
At Vocca, we aim to simplify clinic operations and improve patient care through cutting-edge AI solutions. We believe clinics shouldn’t have to choose between efficiency and quality care—they can have both.
The Vocca Solution
Our AI-powered receptionist is designed to handle the high volume of calls clinics receive every day. Here’s how it works:
• Automates repetitive tasks like inbound call handling, appointment scheduling, and follow-ups.
• Reduces no-shows by proactively calling patients with reminders and instructions.
• Operates 24/7, ensuring no call goes unanswered, even after hours or during holidays.
• Supports multilingual communication, offering a better experience for diverse patient bases.
Why Choose Vocca?
With Vocca, clinics benefit from:
• Cost savings by reducing dependency on external call centers or overworked staff.
• Improved patient satisfaction with fast, efficient service.
• Seamless integration into existing workflows, making adoption easy for clinics.
Our technology doesn’t just replace phone tasks—it enhances them with precision, reliability, and scalability.
Building the Future of Healthcare Communication
We’re not just creating tools; we’re building partnerships with clinics to improve operations and enhance patient care. With Vocca, your staff can focus on what matters most—delivering high-quality care—while our AI takes care of the rest.
Ready to transform your clinic’s front office? Join the movement and experience the difference Vocca can make.